100% Money Back Guarantee
Hi there! It’s Lea.
I totally get it – buying food online is tough (and as tender BBQ lovers, we hate tough).
You can’t taste our one-of-a-kind apple pie bacon (but your mouth can water thinking about it).
You can’t experience the satisfaction of putting a rack of our award-winning ribs in front of your family and friends and watching as they go back for seconds and thirds.
While I can tell you that our #1 goal is to deliver to you the highest quality foods so that you can bring love to your kitchen table, and that our food comes from American farmers who work hard to deliver free-range, grass-fed, humanely treated meats that we combine with the best all-natural ingredients, it’s up to you to experience it for yourself.
So we stand behind our products 100%. We put love into our BBQ and we believe earning your trust is a serious responsibility.
We’ll send you a replacement or refund your money if you can answer no to these questions…
- Did we send you what you wanted? If there was a problem with your order, let us know. We’ll fix it.
- Did you eat it? We only ask that you return the unused or uneaten portion of your order to get a full refund. As my mom used to say, “If you ate it, don’t tell me you hate it!”
- Did you wait more than a month to let us know? Our 100% return policy is good for 30 days. It’s food, after all. So let us know as soon as you can:
E-mail us at firstname.lastname@example.org anytime.
Give us a call at (310) 737-8431. Our hours are (EST) 8:00 am to 4:00pm.
Founder & President